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Videoservice Privacy Policy

The purpose of our privacy policy is to give the individual or legal person - the customer of Videoservice services - the information about the purpose, protection, processing time of the Materials, which is transferred from the client to the order executor (Videoservice).

By accepting  Videoservice's privacy policy as well as the Terms of the Agreement, the Client agrees to take action (downloading, storing, accepting) with his personal data under Videoservice's privacy policy.

1. Start

In this text, Videosercive describes its activities, including its sites and other platforms as its Service, which is provided to the Client. The term “Company” refers to SIA “Videoservice” and its affiliated organizations.

2. Methods of data collection

In the course of the collaboration between The Clint and the Platform SIA Videoservice may collect customer information in the following ways:

2.1 Basic Method

While the Customer is using the Service, the Company accumulates certain data that the Client has provided to Videoservice directly. The company can also collect the information about the Client and his interactions with other customers and the Service.

2.3. Cookies

These are small text files that a web browser, when a user visits the page, saves on a user’s  device to identify the browser or the information stored in the browser or settings.

3. A variety of information received

In the course of cooperation with the Service through the Videoservice Platform or another site that is owned by The Company’s Videoservice partners, the Client is expected to provide data of various types.

3.1 Registration information

This is the data that the client enters in the application process, namely:

Family name and name;

Email address;

or any other information that may be needed by Videoservice to perform quality services.

3.2 Payment of bills

At this point, to receive payment for Videoservice Service, the third-party payment service, Stripe(https://stripe.com/en-lv),is used to pay for the Service in accordance with a selected plan (https://www.videoservice.pro/en/online-editing), the user is required to have access to information about his own bank account or credit card to carry out the transaction.

Videoservice is not responsible for the security of information received by a third party (payment service provider). The company does not have access to your payment data. Before using the payment system, the user should be familiar with Stripe's privacy at https://stripe.com/en-lv/privacy..

3.3. Support

Videoservice reserves the right to use (collecting and storage of information) the information provided by Customers  (name, phone number, and email address) while communicating with support service.

4. Why do we need the information gathered?

Videoservice uses the information collected for communication of the user with the editor, to answer questions and for other technical support.

5. Partnering your information

In specific situations, Videoservice can share your Information:

5.1 Third-party editors and service providers

If necessary, Videoservice can provide customer data to another third-party company to provide services, including payment processing, as well as for marketing activities.

5.2. Advertising third services

Videoservice has the right to share data and specific technical information to improve the quality of its services and distribute targeted advertising on the Service and third-party sites.

5.3 User consent

Videoservice has the right to share client's data, including Materials, if the client's consent is obtained.

6. International operations

In order to improve the business, Videoservice has the right to share the materials and data of its Customers with its Partners.

In order to improve the downloadprocess, Compania can store Personal Data, Materials, and others on its own servers.

7. User’s Information protection


Our Company is very responsible for the storage, as well as all possible protection of Clients' information. We always make the smartest and right decisions to protect your information. Despite this, we, like no other website, cannot guarantee absolute security. If you have any questions regarding the security of our Platform, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

8. Privacy Policy: Changes

Videoservice has every right to make small or significant changes to its Privacy Policy at any time by posting on the Website: https://www.videoservice.pro. Videoservice undertakes to provide the dates of the latest updates and clarifications in the Privacy Policy or terms of the agreement. Privacy Policy changes take effect at the time of publication.
It is the responsibility of the Client to periodically check for updates of the Privacy Policy.

A user can only continue to use the Service if they agree with all changes to the Privacy Policy.

9. Controversy and controversy

In the event of disputes or disagreements related to the Videoservice Privacy Policy, the parties undertake to hold negotiations with the parties' authorized persons, as well as to provide reasonable complaints. All disputes and disagreements between the Parties are resolved through a pre-trial peace agreement.
In a situation where the conflict could not be resolved within 30 calendar days from the date of the complaint submitted to the e-mail This email address is being protected from spambots. You need JavaScript enabled to view it., further disputes and disagreements between the parties are resolved in the court of the Republic of Latvia at the location of the Company.

Any issues and situations that are not included in this Privacy Policy are governed by the law of the Republic of Latvia.

10. Contacts

For questions, complaints and suggestions regarding The Privacy Policy, please email to This email address is being protected from spambots. You need JavaScript enabled to view it..



Contacts

Videoservice studio, Riga, Latvia

E-mail: info@videoservice.pro

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